Corporate mission statement

The following guiding principles form KSV’s brand claim.
They describe the way we want to act in the market and towards our employees.

• KSV is the competent partner for all tasks in electrical engineering and automation technology as well as measurement and testing technology;
• KSV always focuses on the customer and their requirements.
  The goal is a long-term partnership with the customer that is justified by optimum quality;
• KSV sees its employees as the basis of the company’s success!
  Our employees are creative, competent, motivated and responsible;
• KSV uses the experience, flexibility, personal integrity and expertise of its highly motivated employees for the benefit of its customers;
• KSV encourages and challenges – and focuses on recognizing, utilizing and nurturing talents and skills;
• KSV expressly prefers a relatively good result for each year to an exceptional result in just one year;
• KSV wants to create trust and security through reliability, convince through performance and assume responsibility;
• KSV is consciously and purposefully involved in the company’s social, economic and political environment.

The following principle applies to all employees:

Satisfied customers and the continuous improvement of our products and services are our primary goals.

Employees and employee management

• KSV grants its employees a high degree of personal responsibility and independent scope for decision-making.
  Motivated and competent employees are therefore an essential prerequisite.
• Our services are provided primarily with the help of appropriate know-how.
  We promote the know-how of our employees and the company through training and further education.
• Creativity and motivation as well as the shared responsibility of each employee are the basis for the company’s success.
  Our employees are our most valuable asset, which is why we practice a cooperative, partnership-based management style.
• Our basic principles in employee management are
  • convince through performance and take responsibility;
  • create trust and security through reliability;
  • increase knowledge through experience;
  • Teamwork as a principle.

Customer satisfaction

• Our philosophy places the customer and their requirements and needs at the center of our work.
  We aim to achieve long-term cooperation with our customers through high-quality services.
• We use our many years of experience, high flexibility and motivated employees for the benefit of our customers.
  We aim to meet these requirements at all times and strive to increase our customers’ satisfaction in order to retain them as long-term business partners.

Legal and other requirements

• In compliance with national and international laws and technical regulations, we ensure that our services are provided to the highest quality and on time, while at the same time complying with occupational health and safety regulations.
• All applicable legal and other requirements are identified through systematic rule management and consideration of the context and interested parties.

Risks and opportunities

• Risk management regulations are used to systematically identify and address risks and opportunities that have an impact on product and service conformity and on our ability to increase customer satisfaction.

Error avoidance

• Quality is a corporate obligation and therefore a constant task for all employees.
  Every employee should know their area of responsibility and the requirements placed on them and be aware of their relationship to each other.
• We only employ skilled workers in all positions, who also act as error filters.
  Therefore, all employees are capable of recognizing quality deviations and rectifying them in accordance with the QM system.
  The principle of “quality control instead of error elimination” applies.

Quality management system

• The organization manual and the applicable process descriptions in accordance with DIN EN ISO 9001 document our quality management system.
  The procedures defined therein serve to implement our quality policy.
• The effectiveness of the quality management system is regularly reviewed by means of internal and external audits.

Through this policy statement, KSV expresses the positive attitude, interest and sense of responsibility of the management with regard to occupational health and safety: Principles

• We are committed to the principles of occupational health and safety, involving all employees.
• We are committed to providing safe and healthy working conditions and do everything possible to prevent injuries and illnesses.
• We are committed to eliminating hazards and minimizing risks in occupational health and safety.
• We are committed to consulting and involving employees.
• Our organizational handbook defines priorities, procedures and responsibilities with regard to occupational health and safety.

Prevention

• We take responsibility for all our products, services and other business activities.
  Every employee is aware of their role and their personal responsibility to prevent accident risks and health impairments.
• The knowledge and skills employees need for this are taught in specific training and further education courses.

Laws and regulations

• We undertake to comply with the applicable laws and regulations wherever we operate, to implement the recommendations of experts and to apply the current state of the art.
• In terms of active occupational health and safety, we not only comply with the minimum requirements of the relevant legal regulations, but also go above and beyond them in our activities.
• All applicable legal and regulatory requirements are identified by means of systematic rules and regulations management.
  We are committed to fulfilling the legal requirements and other binding obligations.
• Thanks to regular reviews and evaluations, we are able to assess these aspects and correct them if necessary.
  Based on our performance, we are constantly striving for improvement in the area of occupational health and safety.

Occupational health and safety management

• We make our occupational health and safety policy public for all interested parties (customers, suppliers, authorities) on request.
  We promote open dialog on occupational health and safety issues and strive to raise and strengthen awareness.
• We aim to promote the application of occupational health and safety regulations among suppliers, contractual partners and subcontractors and take their implementation into account as an assessment criterion.
• Risk management regulations are used to record and address all risks and opportunities that could have an impact on occupational health and safety as well as on the context of the company.
  A constant review of the associated information ensures that the strategic direction and portfolio remain up-to-date and in line with the market.